Update from Cafe24

We have updated the customer level settings in an effort to make our platform more user friendly.
After this update, you will only be able to delete customer levels when they are empty.

See below for more details.

■ Release date: August 4, 2021

■ Updated menus: Customers>Manage customers>Customer levels

■ Overview

Scenario: You attempt to delete a customer level that contains customer accounts

[BEFORE]

The customer level is deleted and the level of every customer account that it included is automatically changed to your store's default customer level.

[AFTER]

You cannot delete customer levels to which accounts are still assigned. You can delete the customer level once you have changed the relevant accounts' customer level settings.

Changing customer levels - Method 1

  1) Go to Customers>Manage customers>Manage by customer level and search for the customer accounts.

  2) Select the relevant customer accounts in the search results and change their level using Additional settings.

Changing customer levels - Method 2

  1) Go to Cafe24 Store and search for Bulk Customer Management. (Install the app)

  2) Install the app, download the template, and reupload it with your updated customer data.

※ Please note that this update will gradually be rolled out, meaning that it may take some time before you see the changes within your admin page. Thank you for your patience.

We hope you enjoy the update. Don’t forget that Cafe24 is continuously improving its services to ensure that you have the best e-commerce experience.

So stay tuned for more updates!

The Cafe24 team